This Website collects certain Personal Data of its Users.

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Summary of the policy

Personal Data processed for the following purposes and using the following services:

  • Contacting the User
    • Contact form and Mailing list or newsletter
      Personal Data: last name; email; first name; phone number
    • Phone contact
      Personal Data: phone number
  • Managing contacts and sending messages
    • MailUp
      Personal Data: last name; email; first name; phone number
  • Tag management
    • Google Tag Manager
      Personal Data: Usage Data; Tracking Tools
  • Spam protection
    • Google reCAPTCHA
      Personal Data: clicks; Usage Data; keypress events; motion sensor events; touch events; mouse movements; scroll position relative to viewport; answers to questions; Tracking Tools
  • Advertising
    • Direct Email Marketing (DEM)
      Personal Data: last name; email; first name
  • Remarketing e behavioral targeting
    • Facebook Remarketing and Google Ads Remarketing
      Personal Data: Usage Data; Tracking Tools
  • Analytics
    • Facebook Ads conversion tracking (Facebook pixel), Google Ads conversion tracking, Google Analytics, and GoogleAnalytics 4
      Personal Data: Usage Data; Tracking Tools
  • Displaying content from external platforms
    • Google Fonts and Font Awesome
      Personal Data: Usage Data; Tracking Tools
    • YouTube Video Widget (advanced privacy mode)
      Personal Data: Usage Data; unique identifier (UUID); Tracking Tools
    • Google Maps Widget
      Personal Data: Tracking Tools

Information on how to disable interest-based advertisements

In addition to any opt-out feature provided by any of the services listed in this document, Users can learn more about disabling interest-based advertisements in the appropriate section of the Cookie Policy.

Contact information

  • Data Controller
    Cesenatico Holidays
    Via Mazzini, 93
    47042 Cesenatico (FC)
    VAT Number: 02585100403
    Controller’s Email Address: booking@cesenaticohotel.com

Full policy

Data Controller

Cesenatico Holidays
Via Mazzini, 93
47042 Cesenatico (FC)
VAT Number: 02585100403
Controller’s Email Address: booking@cesenaticohotel.com

Types of Data collected

Among the Personal Data collected by this Website, either independently or through third parties, are: first name; last name; phone number; email; Usage Data; Tracking Tools; answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position relative to viewport; touch events; unique identifier (UUID).
Complete details on each type of data collected are provided in dedicated sections of this privacy policy or through specific informational texts displayed prior to the data collection itself.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Website.
Unless specified otherwise, all Data requested by this Website is mandatory. If the User refuses to provide them, it may be impossible for this Website to provide the Service. In cases where this Website specifically states that certain Data are optional, Users are free to refrain from communicating such Data without any consequences on the availability or functioning of the Service.
Users who have doubts about which Data are mandatory are encouraged to contact the Controller.
The possible use of Cookies—or other tracking tools—by this Website or by the owners of third-party services used by this Website, unless otherwise specified, is aimed at providing the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy, if available.
The User assumes responsibility for third-party Personal Data obtained, published, or shared through this Website and guarantees to have the right to communicate or disseminate them, releasing the Controller from any liability to third parties.

Methods and place of processing the collected Data

Processing methods

The Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.
Processing is carried out using computers and/or IT enabled tools, organizational methods, and procedures strictly related to the purposes indicated. In addition to the Controller, in some cases, the Data may be accessible to certain types of persons involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Controller. The updated list of these parties may be requested from the Controller at any time.

Legal basis of the processing

The Controller processes Personal Data concerning the User if one of the following conditions applies:

  • The User has given consent for one or more specific purposes; Note: In some legal systems, the Controller may be allowed to process Personal Data without the User’s consent or another legal basis specified below, as long as the User does not opt-out of such processing. However, this does not apply if the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
  • Processing is necessary for the performance of a contract with the User and/or for the performance of pre-contractual measures;
  • Processing is necessary to fulfill a legal obligation to which the Controller is subject;
  • Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller;
  • Processing is necessary for the legitimate interests pursued by the Controller or by third parties.

In any case, it is always possible to ask the Controller to clarify the specific legal basis for each processing and, in particular, whether the processing is based on the law, provided for by a contract, or necessary to conclude a contract.

Location

The Data is processed at the Controller’s operating offices and in any other places where the parties involved in the processing are located. For further information, please contact the Controller.

The User’s Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information about the place of processing, the User can refer to the section concerning details about the processing of Personal Data.
The User has the right to obtain information regarding the legal basis of the transfer of Data outside the European Union or to an international organization of public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Controller to protect the Data.
The User can check if one of the described transfers takes place by examining the section of this document relating to the details about the processing of Personal Data or by requesting information from the Controller using the contact details provided above.

Retention period

The Data is processed and stored for the time required by the purposes for which it was collected.
Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Controller and the User will be retained until the performance of such contract is completed.
  • Personal Data collected for purposes related to the legitimate interest of the Controller will be retained until such interest is satisfied. The User can obtain further information about the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When processing is based on the User’s consent, the Controller may retain Personal Data for a longer period until such consent is revoked. Furthermore, the Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, upon expiration of this term, the right of access, deletion, rectification, and the right to data portability cannot be exercised anymore.

Purposes of the processing of collected Data

User Data is collected to allow the Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect the Controller’s rights and interests (or those of Users or third parties), detect any malicious or fraudulent activities, as well as for the following purposes: Contacting the User, Spam Protection, Advertising, Displaying content from external platforms, Analytics, Remarketing and behavioral targeting, Tag management, and Managing contacts and sending messages.
For detailed information on the purposes of the processing and the Personal Data processed for each purpose, the User can refer to the section “Details on the processing of Personal Data”.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Contacting the User Contact form (this Website)
    By filling in the contact form with their Data, the User consents to their use for responding to requests for information, quotes, or any other kind of request as indicated by the form’s header.
    Personal Data processed: last name; email; first name; phone number.Phone contact (this Website)
    Users who provided their phone number might be contacted for commercial or promotional purposes related to this Website, as well as for fulfilling support requests.
    Personal Data processed: phone number.

    Mailing list or newsletter (this Website)
    By registering for the mailing list or newsletter, the User’s email address is automatically added to a list of contacts to whom email messages containing information, including commercial and promotional information, relating to this Website may be transmitted. The User’s email address might also be added to this list as a result of signing up to this Website or after making a purchase.
    Personal Data processed: last name; email; first name; phone number.

  • Managing contacts and sending messages
    This type of service allows for the management of a database of email contacts, phone contacts, or any other contact information to communicate with the User.
    These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacts with it, such as clicking on links included in the message.
    MailUp (Growens S.p.A.)
    MailUp is an email address management and email message sending service provided by Growens S.p.A Personal Data processed: last name; email; first name; phone number.
    Processing location: Italy – Privacy Policy.
  • Tag management
    This type of service is functional for the centralized management of tags or scripts used on this Website. The use of these services involves the flow of User Data through them and, if necessary, their retention.
    Google Tag Manager
    Google Tag Manager is a tag management service provided by Google LLC or Google Ireland Limited, depending on how the Controller manages the Data processing.
    Personal Data processed: Usage Data; Tracking Tools.
    Processing location: United States – Privacy Policy; Ireland – Privacy Policy.
  • SPAM protection
    This type of service analyzes the traffic of this Website, potentially containing Users’ Personal Data, in order to filter it from parts of traffic, messages, and content recognized as SPAM.
    Google reCAPTCHA
    Google reCAPTCHA is a SPAM protection service provided by Google LLC or Google Ireland Limited, depending on how the Controller manages the Data processing.
    The use of the reCAPTCHA system is subject to Google’s privacy policy and terms of use.
    Personal Data processed: clicks; Usage Data; keypress events; motion sensor events; touch events; mouse movements; scroll position; answers to questions; Tracking Tools.
    Processing location: United States – Privacy Policy; Ireland – Privacy Policy.
  • Advertising
    This type of service allows the use of User Data for the purpose of communication for commercial purposes. These communications are shown on this Website in the form of banners and other advertising forms, even in relation to the User’s interests.
    This does not mean that all Personal Data is used for this purpose. Data and conditions of use are indicated below.
    Some of the services listed below may use Tracking Tools to identify the User or use the behavioral retargeting technique, meaning showing customized advertising based on the User’s interests and behavior, also detected outside of this Website. For more information in this regard, we suggest checking the privacy policies of the respective services.
    Generally, services of this kind offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services listed in this document, Users can learn more about how to disable interest-based advertising in the appropriate section “How to disable interest-based advertising” in this document.
    Direct Email Marketing (DEM) (this Website)
    This Website uses User Data to send proposals of a commercial nature related to services and products provided by third parties or not related to the product or service provided by this Website.
    Personal Data processed: last name; email; first name.
  • Remarketing and behavioral targeting
    This type of service allows this Website and its partners to communicate, optimize, and serve advertisements based on the User’s past use of this Website.
    This activity is facilitated by tracking Usage Data and the use of Tracking Tools to collect information that is then transferred to the partners managing remarketing and behavioral targeting activities.
    Some services offer a remarketing option based on email address lists.
    Generally, services of this kind offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services listed in this document, Users can learn more about how to disable interest-based advertising in the appropriate section “How to disable interest-based advertising” in this document.
    Facebook Remarketing
    Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. or Meta Platforms Ireland Limited, depending on how the Controller manages the Data processing, that connects the activity of this Website with the Facebook advertising network.
    Personal Data processed: Usage Data; Tracking Tools.
    Processing location: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out.Google Ads Remarketing
    Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC or Google Ireland Limited, depending on how the Controller manages the Data processing, that connects the activity of this Website with the Google Ads advertising network and the DoubleClick Cookie.

    For an understanding of how Google uses Data, please consult Google’s partner policies.

    Users can choose not to use Google’s Tracking Tools for ad personalization by visiting Google’s Ad Settings.
    Personal Data processed: Usage Data; Tracking Tools.
    Processing location: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out.

  • Analytics
    The services contained in this section allow the Controller to monitor and analyze traffic data and serve to keep track of User behavior.
    Facebook Ads conversion tracking (Facebook pixel)
    Facebook Ads conversion tracking (Facebook pixel) is a statistics service provided by Meta Platforms, Inc. or Meta Platforms Ireland Limited, depending on how the Controller manages the Data processing, that connects the data from the Meta advertising network with the actions performed within this Website. The Facebook pixel tracks conversions that can be attributed to Facebook, Instagram, and Audience Network ads.
    Personal Data processed: Usage Data; Tracking Tools.
    Processing location: United States – Privacy Policy; Ireland – Privacy Policy.Google Ads Conversion Tracking
    Google Ads conversion tracking is a statistical service provided by either Google LLC or Google Ireland Limited, depending on how the Data Controller manages the data processing. This service links data from the Google Ads ad network with actions performed within this website.
    Personal Data processed: Usage Data; Tracking Tools.
    Processing location: United States – Privacy Policy; Ireland – Privacy Policy.

    Google Analytics
    Google Analytics is a web analytics service provided by either Google LLC or Google Ireland Limited, depending on how the Data Controller manages the data processing. Google uses the Personal Data collected to track and examine the usage of this website, compile reports, and share them with other services developed by Google.
    Google might use the Personal Data to contextualize and personalize advertisements within its advertising network.
    Personal Data processed: Usage Data; Tracking Tools.
    Processing location: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out.

    Google Analytics 4
    Google Analytics is a statistical service provided by either Google LLC or Google Ireland Limited, depending on how the Data Controller manages data processing (“Google”). Google uses the collected Personal Data to track and analyze the usage of this Website, compile reports, and share them with other Google-developed services. Google might use the Personal Data to contextualize and personalize ads within its advertising network. In Google Analytics 4, IP addresses are used at the time of collection and then anonymized before the data is stored in any data center or server. For more information, you can refer to Google’s official documentation.
    Processed Personal Data: Usage Data; Tracking Tools.
    Processing Location: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out.

  • Viewing External Content
    This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
    This type of service might still collect web traffic data for the pages where the service is installed, even when users do not use it.
    Google Fonts
    Google Fonts is a font style display service managed by either Google LLC or Google Ireland Limited, depending on how the Data Controller manages data processing. This service allows this Website to integrate such content within its pages.
    Processed Personal Data: Usage Data; Tracking Tools.
    Processing Location: United States – Privacy Policy; Ireland – Privacy Policy.Font Awesome (Fonticons, Inc.)
    Font Awesome is a font style display service managed by Fonticons, Inc. This service allows this Website to integrate such content within its pages.
    Processed Personal Data: Usage Data; Tracking Tools.
    Processing Location: United States – Privacy Policy.

    YouTube Video Widget (Advanced Privacy Mode)
    YouTube is a video content display service managed by either Google LLC or Google Ireland Limited, depending on how the Data Controller manages data processing. This service allows this Website to integrate such content within its pages. This widget is set up so that YouTube does not save information and cookies about Users on this Website unless they play the video.
    Processed Personal Data: Usage Data; Universally unique identifier (UUID); Tracking Tools.
    Processing Location: United States – Privacy Policy; Ireland – Privacy Policy.

    Google Maps Widget
    Google Maps is a map display service managed by either Google LLC or Google Ireland Limited, depending on how the Data Controller manages data processing. This service allows this Website to integrate such content within its pages.
    Processed Personal Data: Tracking Tools.
    Processing Location: United States – Privacy Policy; Ireland – Privacy Policy.

Information on how to disable Interest-Based Ads

In addition to any opt-out features provided by any of the services listed in this document, Users can learn more about how to disable interest-based ads in the dedicated section of the Cookie Policy.

User Rights

Users can exercise certain rights concerning the Data processed by the Data Controller.

In particular, the User has the right to:

  • Withdraw consent at any time. The User can revoke consent to the processing of their Personal Data previously expressed.
  • Object to the processing of their Data. The User can object to the processing of their Data when it is carried out on a legal basis other than consent. Further details regarding the right to object are provided in the section below.
  • Access their Data. The User has the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing, and to receive a copy of the Data processed.
  • Verify and seek rectification. The User can verify the accuracy of their Data and ask for it to be updated or corrected.
  • Obtain the restriction of processing. Under certain conditions, the User can request the restriction of the processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than their storage.
  • Obtain the erasure or removal of their Personal Data. Under certain conditions, the User can request the erasure of their Data by the Data Controller.
  • Receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without hindrance. This provision is applicable when the Data is processed by automated means and the processing is based on the User’s consent, on a contract to which the User is a party, or on contractual measures connected thereto.
  • Lodge a complaint. The User can lodge a complaint with the competent data protection authority or take legal action.

Details on the Right to Object

When Personal Data is processed for the public interest, in the exercise of an official authority vested in the Data Controller, or for the purposes of the legitimate interests pursued by the Data Controller, Users have the right to object to the processing for reasons related to their particular situation. Users are reminded that if their Data is processed for direct marketing purposes, they can object to such processing without providing any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to Exercise Rights

To exercise their User rights, Users can make a request to the contact details of the Data Controller indicated in this document. Requests are free of charge and processed by the Data Controller as soon as possible, within one month in any case.

Cookie Policy

This Website makes use of Tracking Tools. To learn more, the User can consult the Cookie Policy.

Additional Information about Data Processing

Legal Defense

The Personal Data of the User may be used by the Data Controller in court or in the stages leading to possible legal action against the misuse of this Website or the related Services by the User. The User declares to be aware that the Data Controller may be required to reveal the Data upon request of public authorities.

Specific Information

Upon User request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System Logs and Maintenance

For operation and maintenance purposes, this Website and any third-party services it uses may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User’s IP address.

Information Not Contained in this Policy

More information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to “Do Not Track” Requests

This Website does not support “Do Not Track” requests.
To determine if any third-party services used support them, the User is encouraged to consult their respective privacy policies.

Changes to this Privacy Policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page and, if possible, on this Website, as well as by notifying Users through one of the contact details available. Therefore, please refer to this page regularly, referring to the date of the last modification listed at the bottom.

If the changes concern processing activities whose legal basis is consent, the Data Controller will collect consent from the User again if necessary.

Definitions and Legal References

Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data
Information collected automatically through this Website (including third-party applications integrated into this Website), which can include: the IP addresses or domain names of the computers used by the Users who connect with this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the response from the server (successful, error, etc.), the country of origin, the features of the browser, and the operating system used by the visitor, the various time details of the visit (such as the time spent on each page), and the details about the path followed within the Application, with particular reference to the sequence of pages visited, the parameters relating to the operating system and the User’s IT environment.

User
The individual who uses this Website, unless otherwise specified, coinciding with the Data Subject.

Data Subject
The natural person to whom the Personal Data refers.

Data Processor (or Processor)
The natural person, legal entity, public authority, or any other body that processes personal data on behalf of the Data Controller, as outlined in this privacy policy.

Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website (or Application)
The hardware or software tool by which the Personal Data of Users is collected and processed.

Service
The service provided by this Website as described in the relative terms (if available) on this site/application.

European Union (EU)
Unless otherwise specified, any reference to the European Union contained in this document is intended to include all current member states of the European Union and the European Economic Area.

Cookies
Cookies are Tracking Tools consisting of small sets of data stored in the User’s browser.

Tracking Tool
A Tracking Tool is any technology – such as Cookies, unique identifiers, web beacons, integrated scripts, e-tags, and fingerprinting – that enables the tracking of Users, for example by collecting or saving information on the User’s device.

Legal References
This privacy statement is drawn up based on multiple legal systems, including Articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy statement exclusively concerns this Website.